Choose a conversation to view its history and manage human takeover.
Automatically created from incoming WhatsApp enquiries. Assign ownership, add details and track conversion.
Availability is checked against staff working hours, approved time off and existing confirmed bookings. Times are displayed in the business timezone; no WhatsApp messages are sent.
Identify sales-ready enquiries from actual customer messages. AI suggestions never change manually edited lead details or send WhatsApp messages.
New customer enquiries, AI requests for help and message-delivery problems. Alerts are retained until acknowledged.
Messages are queued durably and sent only after channel activation and the Meta customer-service window check.
An easy interview to build your business knowledge. Nothing goes live until the owner checks and approves the final answers.
Paste existing descriptions or WhatsApp-style notes. AI will suggest fields; you decide what to keep. The notes are processed by OpenAI only when you click Analyze. Maximum 3 requests per 24 hours.
Not saved or published. Review each question and use Save & next to preserve answers.
These facts come only from your answers. Please correct any mistake before approving.
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After you publish knowledge, try these sample messages before activating WhatsApp. Each test uses your existing AI test allowance and does not send a WhatsApp reply.
Teach the AI about your services, prices, opening hours and policies. Only answers grounded in this information are allowed.
Each business sees only its own sources. Delete outdated information and re-import approved updates.
Ask questions as a customer would. This simulator never sends WhatsApp messages. AI usage counts toward your trial limit.
Restricted owner-only demonstration using the official hello_world template. Normal customer messaging and AI workers remain disabled.
WhatsApp outbound sending is not activated for this business.
Optional email alerts for new leads, human assistance, delivery failures and follow-ups. Customer details stay inside your dashboard.
Checking email notification settings...